SGHealthdex

Enabling Digital Solutions
In The Healthcare Sector

WHO WE ARE

About SGHealthdex

SGHealthdex consolidates data sharing in the healthcare sector by unifying data flow across ecosystem stakeholders. It allows seamless access to standardised medical data – through the preferred systems of healthcare providers or our web portal – to unlock hours of additional quality patient time. Leveraging on high-quality data also expedites informed and critical decision-making.

Current Healthcare Sector Challenges

One of the biggest challenges in healthcare is the data disconnectivity across private healthcare providers. Healthcare stakeholders sharing data in silos hinder coordinated and holistic patient care. Without end-to-end integration across different care settings (e.g. hospitals, GPs, allied health) – and with hesitancy to share data due to sensitivity and fear of misuse – healthcare inefficiencies, from incomplete medical reports to test duplication and medical errors, will continue to prevail.

The Challenges

Data Fragmentation and Low Connectivity
Create Inefficiencies

Digital maturity gaps

Healthcare providers are at different levels of digital adoption. A variety of systems are being used, with some still reliant on pen-and-paper records. Sharing of data is mostly via non-integrated methods (e.g. email, post, fax) that are not as effective or efficient.

Interoperability challenges

Lack of standardisation and differing formats – coupled by data sharing in silos and incompatibility across platforms or different care settings (e.g. hospitals, GPs, allied health) – result in gaps in clinical data being captured and shared, with an absence of universal healthcare data standards.

Governance & trust issues

Healthcare stakeholders may hesitate to share data due to sensitivity or fear of misuse.

Inefficiencies & errors in data handling

Time-consuming manual effort & transcription errors may lead to incomplete & inaccurate data, resulting in inefficiencies in patient care.

Reimagine The Way

The Healthcare Sector
Connects, Shares and Facilitates

Whatever the level of digital maturity, SGHealthdex overcomes complexities and challenges
of data sharing, to allow more time and focus on quality patient care, and better healthcare outcomes.

Connects all stakeholders through a single-point connection

SGHealthdex provides a simple one-time, single-point connection that ensures seamless connectivity and interoperability. This is across previously disjointed systems, and made accessible to varying levels of digital maturity.
Enables standardisation and interoperability

SGHealthdex allows for easy standardisation of datasets and interoperability across disparate systems and care settings, in accordance with established regulatory standards.
Trusted, secure & neutral infrastructure

SGHealthdex provides a neutral infrastructure that does not store data but simply facilitates data sharing. Its adherence to established standards and in-built consent mechanism also ensures that data is shared with the right party and eliminates risks of sensitive data being misused.
Seamless connection with assurance of data quality

SGHealthdex’s seamless connection frees healthcare providers from inefficiencies and minimises data errors, giving assurance of data quality. This allows more time for quality patient care, improving overall care standards and healthcare outcomes.

General Practitioner (GP) Clinics

Save time and streamline your workflow

By leveraging on SGHealthdex, you can share and receive patient medical data directly within your chosen CMS or through a simple web portal. There is no need for manual transcription, with standardised, regulatorily compliant test results.

You can request for tests, track status, and access results seamlessly, while being effortlessly connected with labs, specialists and other healthcare partners throughout your patient’s journey.

Test Laboratories

Simplify operations and eliminate manual or transcription errors

Receive your lab and test orders electronically – delivered in standardised formats to meet the latest regulatory and industry standards. You can also share these lab results directly and securely with clinical partners – no emails, no printing, no delays.

Healthcare Service Providers

Stay connected across the healthcare ecosystem

Stay connected and informed by gaining seamless access to the broader healthcare ecosystem.

View accurate, up-to-date data across each patient’s journey – in an Active Ageing Centre or a Physiotherapy Clinic – and improve the continuity of your care and service delivery.

Software Providers

Differentiate your business with seamless connectivity

As a software provider, you can differentiate your service by offering trusted interoperability and seamless connectivity. This accelerates your product value and expands your reach, as integrating with SGHealthdex unlocks standardised data exchange across the entire ecosystem.

In the process, you stay aligned with national healthcare data requirements and help your clients exchange data effortlessly with any ecosystem partner operating on Clinical Management, Lab Information Systems or any other healthcare software platform.

Sector Leads

Reduce administrative burden, focus on holistic care

Partner with us to equip healthcare providers with accurate, complete, and standardised data as you drive strategic improvement across the ecosystem.

By leveraging on trusted data, you get to shape responsive policies to improve longer-term population health outcomes, reduce administrative burden, and enable providers to focus on delivering quality, holistic care.

Potential Use Cases

Seamless Screening For Diabetic Patients

A healthcare data exchange can significantly enhance the effectiveness of screening programmes by enabling timely, accurate and secure flow of test results between service providers, primary care doctors and patients. Today, many screening results – such as for diabetic eye & foot checks – are delivered through fragmented channels like emails or printed letters, creating inefficiencies, delays and risks of transcription errors.

A digital, interoperable data exchange like SGHealthdex allows for automatic transmission of results across multiple service providers along the patient’s journey. This can include GP systems, ensuring prompt follow-up actions, and reduced administrative burden on healthcare providers. It also enables better tracking of patient screening histories, supports population health analytics to identify gaps in coverage, and empowers patients with faster access to their results. By closing the loop between screening and care, a data exchange strengthens early detection, improves outcomes and helps ensure that no patient falls through the cracks.

Coordinated Care For Ageing Population

As Singapore’s population ages, a robust healthcare data exchange is critical to delivering coordinated, preventive, and patient-centered care. Elderly patients often navigate multiple care settings – from hospitals to GPs to community and home care – which makes seamless data sharing essential for continuity.

SGHealthdex provides a well-integrated data exchange, enabling providers to access up-to-date medical histories, test results, and care plans, reducing duplication, avoiding medication errors, and supporting timely interventions. It empowers care teams to collaborate more effectively, facilitates home-based and community care, and enhances chronic disease management through real-time monitoring and analytics.

Importantly, it also gives patients and caregivers greater visibility into their health, supporting shared decision-making and long-term wellness. By laying the foundation for integrated care, a national healthcare data exchange can accelerate the goals of AgeWell SG, ensuring that Singapore’s healthcare system remains resilient and inclusive for its ageing population.